Your TEM processes your invoices. Bearstone validates them.
Vendor governance for enterprise telecom — built for CIOs at multi-site companies in change conditions.
Bearstone is the governance layer between your carriers and your invoices. We catch unauthorized charges, expired rates, and ghost services line by line, every cycle, on the buyer’s side of the table.
Why your invoices keep slipping through.
Your TEM platform processes invoices. Your carrier issues them. Your AP team pays them. None of those three is incentivized to validate them line by line.
That is the gap. It is where unauthorized charges, expired rates, and ghost services live. It is why a store you closed in 2023 might still be on your bill in 2026.
Bearstone is the governance layer that closes that gap.
CASE STUDY
At a glance results
- $2,122,436 in unauthorized charges identified
- $1,852,314 credited back to date
- $120,584 in early termination fees waived
- 16.9% reduction in expected telecom budget
What governance looks like in practice.
Bearstone validates every invoice line against the active contract, the inventory of authorized services, and the move-add-change history at every site. Every month. Every cycle. Discrepancies are flagged, disputed, and credited back. The result is not a one-time recovery — it is a permanent governance posture.
Who's Behind Bearstone?
Bill Henrichs
Founder & President
“For 20+ years on the buyer side of enterprise telecom, I signed off on invoices I knew contained errors I couldn’t catch fast enough. That is why I built Bearstone. We catch them now — line by line, every cycle, on the buyer’s side of the table.”
— Bill Henrichs, Founder & President
Rick Ryan
Business Development
“I know how your contracts were built.”
— Rick
Julie Revard
Sales
“I know how your carrier manages you.”
— Julie
Bearstone serves multi-site enterprises with 200+ locations or $2M+ in annual telecom spend. If that is you, send a short note with your monthly spend, your primary carriers, and the change condition driving your inquiry. Rick or Julie will respond within one business day.
Request a Conversation
Three Things Bearstone Does
VALIDATE
BearGuard governance process
GOVERN
Vendor accountability advisory
RESOLVE
Dispute resolution
BearGuard is the only governance process I trust to know what we should actually be paying.
BearGuard transformed the way we govern our telecom inventory and invoices. The governance process gives us a single source of truth for every asset across every site, and the monthly validation against contracts catches discrepancies before they hit our P&L. Across 250+ invoices a month, Bearstone is the partner that knows what we should actually be paying.
– CIO, multi-brand retail portfolio (700+ locations)
Telecom overbilling rarely fixes itself
- Unused services don't cancel themselves
- Expired rates don't reset
- Bundled fees don't get simpler over time
BearGuard: the governance process behind every Bearstone engagement.
TEM platforms process invoices. Vendor governance validates them. TEM tells you what you paid. Vendor governance tells you what you should have paid — and credits the variance back. Bearstone is a governance firm, not a TEM provider.
hrough monthly line-by-line validation of every carrier invoice against the active contract, the inventory of authorized services, and the move-add-change history at every location. The BearGuard governance process runs that comparison each cycle. Bearstone’s team handles the disputes.
Multi-site enterprises with 200+ locations or $2M+ in annual telecom spend. Most engagements begin during a change condition — M&A, expansion, contraction, or a major technology refresh.
CIOs and CTOs at multi-site enterprises in retail, hospitality, distribution, and other location-heavy industries. Buyers typically come to Bearstone after losing confidence that their TEM provider, their carrier, or their internal AP team is catching what they are being charged for.
Monthly invoice validation, dispute resolution for unauthorized charges, governance reporting against contracts, and a permanent BearGuard inventory of every line item across every site. Engagements are continuous; this is not a one-time audit.
Download the case study at BearstoneLLC.com/CaseStudy or email Bill Henrichs at Bill@BearstoneLLC.com with your monthly telecom spend, your primary carriers, and the change condition driving your inquiry. Rick Ryan or Julie Revard will respond within one business day.
